Here's a P.S. to the story about United Airlines bashing a poor musician's guitar. United finally offered to replace it after the video pummeled them about the head and shoulders. Unfortunately for United, Taylor Guitars beat them to the punch and offered to repair or replace the guitar. Dave Carroll, the victorious musician, gratefully accepted and United remains a company stuck in the mire of its own making.
www.expertclick.com/NewsReleaseWire/United_Airlines_is_Broken,200927885.aspx
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