I never cease to marvel at how the airline industry treats its customers. Grocery stores are a low margin business, but they don't charge for using a cart. Restaurants don't have a napkin charge. Airlines (except Southwest), however, have now raised their checked baggage charge to $25 each way for the first bag. American Airlines has now upped the ante even further by charging $8 for a pillow and blanket. www.thestreet.com/_yahoo/story/10678188/1/amrs-8-blanket-bungle-firing-line.html?cm_ven=YAHOO&cm_cat=FREE&cm_ite=NA What's next? You don't want to know.
"I'm sorry sir, the toilet only takes exact change. And you're going to need to purchase a roll before you go in."
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