Airline Customer Service Isn't Always an Oxymoron

As hard as it may be to believe, airlines sometimes do things right for customers. I have personally been the recipient of random acts of kindness by airline employees and the 7 stories here demonstrate that the tradition continues. May it always be so.

www.thestreet.com/story/12159412/2/top-seven-airline-customer-service-moments-of-2013.html